PhotoModeler Return Policy

Simple, Money-Back, No-Questions-Asked Return Policy

This page applies to Permanent Software Licenses. If you have purchased a Subscription Software License please refer to the Subscription Policies page for refunds and cancellations. Note that physical products (targets, tape, etc.) have no refunds on return – you can confirm targets work before ordering, by using self-printing. We will replace physically shipped products that are damaged on receipt.

Note that our philosophy for return and refund is the same for Permanent and Subscription licenses – that is, if you are unhappy with your purchase and you fall within the return and cancellation policy time limits then no questions are asked and you can have your money back.

For Permanent Licenses

Customers that have purchased directly from PhotoModeler Technologies have 30 days to return their purchases. You don’t even have to tell us why you are returning it!

PhotoModeler software has a full-money-back, no-questions-asked guarantee.

How To Return

To return your software license, please contact PhotoModeler Technologies at sales@photomodeler.com. Further return instructions will be provided. Please do not uninstall your software until instructed.